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Volunteering PDF Print E-mail


Volunteering can be described as an activity which takes place through not for profit organisations or projects and is undertaken:

• to be of benefit to the community, organisations and the volunteer

• of the volunteer's own free will and without coercion

• for no financial payment

• in designated volunteer positions only, ie. volunteers do not replace paid workers.

Principles of Volunteering

• Volunteering benefits the community and the volunteer

• Volunteering is always a matter of choice

• Volunteering is a legitimate way in which citizens can participate in the activities of their community

• Volunteering is a vehicle for individuals or groups to address human, environmental and social needs

• Volunteering is an activity performed in the not for profit sector only

• Volunteers do not replace paid workers nor constitute a threat to the job security of paid workers.

• Volunteering respects the rights, dignity and culture of others.

• Volunteering promotes human rights and equality.



Volunteers have the right to:

• information about the organisation for which they are volunteering

• a clearly written job description

• know who they are accountable to

• be recognised as a valued team member and not be exploited

• be supported and supervised in their role

• a healthy and safe working environment

• be covered by insurance

• be informed and consulted on matters which directly or indirectly affect the volunteer role

• be made aware of the grievance procedure within the organisation

• orientation and training.

• volunteers can receive reimbursement for an actual expense that is incurred as a direct result of a volunteer activity. Refer to the Australian Taxation Office for further information:

Volunteers have the responsibility to:

• be reliable and accountable

• respect confidentiality

• carry out the specified job description

• be committed to the organisation

• undertake training when requested

• ask for support when they need it

• comply with OH & S requirements

• give notice when they leave the organisation

• carry out the work they have agreed to do responsibly and ethically

• provide feedback to staff on client related matters.

See Download Tab for Police Check and Volunteer Information Forms, etc.